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Terms & Conditions


These General Terms and Conditions (“Terms”) govern the contractual relationship between Chemical Iran, hereinafter referred to as the “Company,” and its customers for the supply of chemical products. By placing an order with the Company, the customer agrees to be bound by these Terms.

1. Offer and Acceptance:

1.1. All offers made by the Company are subject to availability and may be withdrawn or revised at any time.

1.2. The customer’s order constitutes an offer to purchase products under these Terms. Acceptance is confirmed upon the Company’s issuance of a formal order acknowledgment.

1.3. In the purchase order, the buyer should mention the bank account details from which they want to pay their order amount in order to check the account validity and approval with our bank.

2. Purchase Price and Payment Term:

2.1. All Purchase price inquiries must be sent through official email including order details and end-buyer company information of name, address, telephone number, and email address.

2.2. The person inquiring for prices and details must be directly from the end-buyer company or a valid representative of the end-buyer company with an official letter signed and stamped by the end-buyer company certifying the person as their representative.

2.3. Purchase prices are specified in the Company’s official email quotation.

2.4. Payment terms are outlined in the proforma invoice. Unless otherwise specified, payment term is 100% in advance, before shipment of the goods.

2.5. The Company reserves the right to withhold deliveries until full payment is received.

2.6. The money transfer mode will be T/T to our introduced company bank account or cash delivery to our confirmed address and person in charge in Istanbul, Turkey or Dubai, UAE. All the payment-related details will be sent to the customer only through our official email address.

2.7. The price on the company’s proforma invoice is valid in case the customer send an official bank swift / slip confirming the due amount has been paid within the mentioned payment deadline on the proforma invoice.

3. Delivery:

3.1. Delivery times are approximate and subject to factors beyond the Company’s control.

3.2. The Company strives to fulfill orders promptly but does not guarantee delivery on a specific date.

3.3. Delayed delivery does not entitle the customer to cancel the order or claim compensation, unless agreed otherwise in writing.

3.4. For deliveries at the final destination country as per the incoterms CIF, CIP, CFR, CPT, and DAP, the Company’s commitment for on-time delivery shall be the time of shipment from factory to the border / port of loading. International shipping companies’ departure schedules and their possible delays are out of our control.

4. Shipping and Acceptance:

4.1. Shipping terms are agreed upon order placement and outlined in the order acknowledgment.

4.2. Upon delivery, the customer must inspect the products for any visible damage or discrepancies and report them within 30 days.

4.3. Acceptance of the products occurs if no written notice of defects is received within the specified timeframe.

5. Packaging, Deposit Containers:

5.1. Products are packaged to industry standards to ensure safe handling and transportation.

5.2. Deposit containers, if provided, remain the property of the Company and must be returned within the shipping company’s deadline in good condition.

6. Retention of Title:

6.1. The Company retains ownership of delivered products until full payment is received.

6.2. Until ownership is transferred, the customer may not pledge, assign, or encumber the products.

7. Claims for Defects / Compensation:

7.1. The customer must inspect products upon receipt and notify the Company of any defects within 30 days.

7.2. The Company may choose to replace defective products or refund the purchase price.

7.3. Compensation claims are limited to cases of proven negligence or intentional misconduct.

8. Statute of Limitations for Claims for Defects:

8.1. Claims for defects must be submitted within 30 days from the date of delivery.

8.2. The statute of limitations does not apply if defects were concealed intentionally.

9. Other Provisions:

9.1. Amendments to these Terms are only valid if made in writing and agreed upon by both parties.

9.2. These Terms constitute the entire agreement between the parties, superseding any prior agreements.

9.3. Any disputes arising from these Terms shall be governed by the laws of Jurisdiction, and the parties submit to the exclusive jurisdiction of the courts in Jurisdiction.

9.4. In case any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.

These General Terms and Conditions govern the relationship between Chemical Iran and its customers, forming the basis for transactions. By placing an order, the customer acknowledges and accepts these terms.


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